What's perplexing is that my friend, who made a similar purchase and submitted the HCG claim on the same day as me, had their cashback amended promptly to £180 within hours! Contacting Quidco's customer support has been disheartening. However, my claim has been placed on hold, contrary to the clear terms and conditions. I promptly provided proof of TopCashback's offer through a link on their website. The £60 cashback tracked on Quidco's website on November 25th, allowing me to make a claim for the Higher Cashback Guarantee. Trusting in Quidco's Highest Cashback Guarantee (HCG), designed to double the difference when competitors match their deals, I expected to receive £180 as a Premium member. On November 24th, I opted to make purchase through Quidco, choosing their £60 cashback rate over a competitor, TopCashback, who offered the same deal at double the rate - £120.

I've been a loyal member of Quidco for several years, but a recent experience has left me frustrated and disappointed.

Frustrating Experience with Quidco's Higher Cashback Guarantee

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